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Tennessee Career Center - Knoxville, Where People and Jobs Connect

Together Everyone Achieves More

Job Services

The American Job Center provides many services to unemployed and underemployed youth and adults. Visit us at 2700 Middlebrook Pike or call at (865) 594-5500 to get more information.

Resource Center

The resource center is a self-service center. During your first visit, you will need to sign in, complete an application, and have a brief orientation. After your first visit you will just sign in and and then may proceed with your job search needs. The following are some of the resources available to you:

  • Internet Access and Job Listings
  • Job Search Tools
  • Training Provider Lists
  • Job Trends
  • Use of Fax, Telephone and Copier

National Career Readiness Certificate

Obtaining a National Career Readiness Certificate can be an advantage for you in your search for new employment. It is a credential that you can earn in only 4 hours and is good for 5 years in any state in the country. It verifies that you have the work readiness skill the employers believe are critical to job success and demonstrates your commitment to that success. The NCRC offers you a competitive advantage in the hiring process, better job opportunities, and a brighter employment future. NCRC assessments are free of charge. They are offered at the American Job Center on Mondays at 12:30 P.M. and Thursdays at 8:30 A.M. You do not have to make an appointment in advance, but if you need further information, please call Sandra at (865) 594-0157. To test, you must bring your Social Security card and either a valid drivers license or state I.D. Military veterans also must bring a DD-214.


Are you stuck in a job that you don’t feel is the right one for you? Are you thinking of changing careers, or do you not know which career paths are best for you? Do you need help deciding what jobs to pursue? The American Job Center offers a free, computerized assessment called CareerScope that can help. This one-hour assessment will identify your strongest areas of interest and aptitudes that can guide you to suitable career paths. Based on your interests and aptitudes, CareerScope will recommend certain occupations for you to explore on your own or in some cases, with professional counselors. This assessment is given each Tuesday at 2:00 P.M. You can call us at (865) 594-5500 and ask to make an appointment to take the CareerScope. Spaces are limited, but walk-ins are accepted on a first-come, first-served basis when possible.


The American Job Center offers training that can help you get the right job. The American Job Center offers several workshops that can help you improve your job prospects such as, help remodeling a resume, polishing interview skills or a one on one mock interview session to give you practice for questions that a hiring manager may ask. For those that are still unable to find a job, the American Jobr Center may be able to help in accessing additional training. Call (865) 594-5500 for more information.

Services For Veterans

Military veterans receive priority service at our Comprehensive Job Center. Most veterans searching for employment will be served by Career Specialists. Qualified Veterans may receive services from a Veterans Outreach Specialist. The outreach specialist will assist those qualified in becoming job-ready for meaningful, long term employment. This job service assistance is provided Monday-Friday from 8 a.m.-4:30 p.m. except for state holidays.

Services for Individuals with Disabilities

Job seekers with disabilities may access the range of Career Services listed above. Individuals needing additional assistance may want to talk with the American Job Center's Disability Resource Coordinator. Individuals interested in Vocational Rehabilitation Services can learn more here. Job seekers that have been approved for the ticket-to-work program can get additional information here.